Sometimes you go away from a transaction feeling like every element was right, and that people purposely made it that way. So it was with this one. I appreciated the price (not THE cheapest but in the low range), the free shipping (made the price come down near the bottom), the speed with which the batteries came, the little plastic box in which they came, the initials of the person who fulfilled the order on an included card, and the fact of this survey. I have bookmarked your site and will definitely go there when I next need batteries of this type or others that are appropriate to your company [e.g., not auto batteries! :-)]
Jerry, Indiana